Client agreement
Our agreement with you
- You confirm you're allowed to share the photos and videos you send us.
- Your photos stay yours. We only use them to build and host your site.
- You review a private preview before anything goes live.
- Ask us to remove any photo at any time, and we will.
- When hosting ends, we take the site down and delete your files.
This agreement is between you (the "client", the person who requests a site) and DuurveX-Tech ("we", "us"). It applies to every celebration website we make for you. When you send a request with the box ticked, or approve a quote by email, you agree to these terms.
What we make
We build a website for your event from the photos, videos and details you give us. What it includes depends on the package and quote you approve, for example a photo album, videos, a story of the day, games, a wishes form, and an address on duurvextech.com or on a domain of your own.
Your photos and your permission
- You confirm that you took the photos and videos, or that you have permission from the people who did, to share them with us and publish them on your site.
- You confirm that the people shown, or their parents or guardians, are comfortable with the photos appearing on a website shared by link.
- Children: photos of children must be sent by a parent or guardian, or with their permission. We never collect information directly from children.
- Tell us about any photo, name or detail to leave out. You can ask us to remove anything at any time, before or after launch.
Who owns what
- You keep full ownership of your photos, videos and words.
- You give us permission to copy, resize, edit and host them only to build, run and support your site.
- We keep ownership of the site's design and code, and give you the right to use your site for as long as it's hosted, and for personal use of any downloadable copy.
- Our advertising: we will not show your site, photos or names in our portfolio or advertising unless you give us written permission, and you can withdraw that permission at any time.
Preview and changes
We send you a private preview link before your site goes live. Your quote includes a round of reasonable changes, such as removing photos, fixing names, adjusting colours or text. Larger changes after approval, such as a new section or a new game, may be quoted separately. Your site goes live once you approve the preview.
Price and payment
- We send you a written quote by email before we start. Nothing is charged without your approval.
- Unless the quote says otherwise, half is due when you approve the quote and the rest before the site goes live.
- The yearly fee for a domain of your own is billed separately, at cost, and isn't refundable once the domain is registered.
Your own domain
If you choose your own domain (for example yourfamily.com), it is registered in your name, or we connect a domain you already own. You own the domain. Renewing it each year is your responsibility unless your package says we manage renewals. If a domain lapses, the site may stop opening at that address, but stays available at its duurvextech.com address until hosting ends.
How long your site stays online
- Your site stays online for the hosting period in your package (for example 1 or 2 years), starting on the day it goes live.
- We email you before the period ends. You can renew, or ask for a downloadable copy where your package includes one.
- If you don't renew, we take the site down and delete your photos, videos and wishes from our systems within 30 days.
Privacy and visibility
Sites are hidden from search engines by default, so people find them only through your link. Anyone you share the link with can open it, and they can share it further. If you need the site locked, choose a package with password protection. How we handle personal information is explained in our Privacy policy.
Content we can't publish
We won't publish content that is illegal, that you don't have the right to share, or that harms or embarrasses someone shown in it. We may decline or remove such content, and we'll tell you if we do.
Cancelling
- If you cancel before we start building, we refund your payment in full.
- If you cancel after we've started, we keep the part of your payment that covers work already done and refund the rest.
- You can ask us to take a live site down at any time. Fees already paid for hosting aren't refunded.
Hosting and our responsibility
Your site runs on trusted services such as Netlify (hosting and forms) and Cloudflare (domain records). We work to keep your site online and fix problems quickly, but we can't promise it will never be unavailable. Please keep your own copies of your original photos and videos. Our total responsibility to you under this agreement is limited to the amount you paid us for your site.
Changes to this agreement
We may update this agreement. The version that applies to your site is the one in place when you approved your quote, unless you agree to a newer one.
Law and contact
This agreement is governed by the laws of the State of California, United States. Questions, change requests or removal requests: email contact@duurvextech.com.
DuurveX-Tech · duurvextech.com · contact@duurvextech.com · See also our Privacy policy.